Baicells Technologies is hiring a

Technical Writer

Title: Technical Writer

  • Location: United States

We are looking for an experienced documentation and training developer with a background in LTE and IP networking to update and create technical documentation and training for our products and solutions.

You are an energetic self-starter with excellent written and verbal communication skills and the desire to help others understand complex information. You have experience with the end-to-end documentation development lifecycle and are a tech-savvy professional. You enjoy researching new products and technology and adapt quickly in a frequently changing environment. You are skilled at getting what you need to get the job done!

This is a full-time remote position that requires continuous learning, cross-functional collaboration, and the ability to work with little supervision while meeting critical deadlines on time and with quality.

Technical Writer responsibilities are:

  • Research new products and analyze source content to determine impacts or gaps to the customer documentation and training
  • Develop, write, and edit both textual and graphical content for customer technical documentation and training
  • Complete task analysis to identify customer information needs
  • Test content using the products in a lab through remote access
  • Implement content improvements resulting from SME and customer feedback
  • Produce sales and marketing collateral such as case studies, video scripts, web content, brochures, white papers, blog

Technical Writer requirements are:

  • Minimum five to seven years of technical writing experience, including designing and developing conceptual and procedural information from scratch
  • Bachelor’s degree in English, Technical Writing, Technical or Professional Communication, Computer Science, or equivalent work experience
  • Minimum two years of experience in telecommunications, LTE, and/or IP networking
  • Familiarity with wireless technology concepts and terminology
  • Intermediate level experience in Microsoft Office applications, primarily Word and PowerPoint, and Adobe Professional
Please support us by letting Baicells Technologies know that you found this position on