Revenue Group is hiring a

Insurance Verifier - Home and Auto

Insurance Verifier – Home and Auto

Remote- Insurance Verifier – Home and Auto

Fully Remote

Description

Start date: January 24th, 2022

Pay: $15.00/hr.

Training hours are: Monday- Friday, 9am – 6pm EST. Training is 2 weeks.

Hours after training: Monday – Friday, 8:30am – 5:30pm EST or 9am – 6pm EST.

This position requires the candidate to research accounts where insurance information is not on file to verify if the policy has renewed, is active, or has been replaced. You are required to make outbound phone calls to agents, carriers, and/or borrowers in order to obtain the necessary verification or documentation using certain client or industry quality standards. Carrier B2B websites are used to validate coverage where phone calls may not be required and sending letters via fax or email may also be required.

Job Description:

  • Make outbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Check insurance websites for proof of coverage and printing proof for data entry
  • Contact agent to verify Break In Coverage (BIC) dates
  • Help in all other (Non Assigned) queues for OSC & LSC accounts when needed
  • Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
  • Attend departmental meetings as requested
  • Maintain appropriate, professional working relationships with clients and other employees
  • Other duties as assigned.

PM21

Requirements

Preferred Skills:

  • High school diploma or equivalent is required. Associate Degree preferred.
  • 1-2 years of customer service experience, insurance background or call center experience (Insurance and Banking only).
  • Proven track record showing a strong commitment to client services
  • Excellent leadership, organizational skills
  • Proven ability to develop relationships
  • Excellent verbal and written communications skills

Requirements:

  • Background check
  • Financial check
  • Drug screening
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