Sitetracker is hiring a

Lead Product Designer

The Opportunity

We're growing our design team, and you get to help define what it becomes. Sitetracker is pivoting from testing the market to building products we know our customers want. We'll need your help to make those products they love to use, keeping them at the center of our product development process. You'll partner with Product Managers to define what features make sense for our customers, and you'll work with our engineering team to make sure customers get those features. You'll own projects end to end, conducting customer calls with our product team, sketching up early ideas, testing them, and then bringing them to life. As a Lead Product Designer, you'll work autonomously in your product areas with your PM and Engineers, while collaborating with the rest of the design team where it makes sense.

The Skill Set

  • Effectively lead discussions and design activities with team members and partners
  • Effectively manage multiple projects; Can negotiate competing priorities with product and engineering peers
  • Lead a workshop with small groups based on predefined structures to create tangible collateral
  • Lead the creation of a vision and clarify ambiguity for others
  • Articulate your design decisions
  • Understand how to use modern design and workflow tools like Figma, Miro, Coda, Maze, and Jira
  • Apply understanding of User Research methodologies and experience conducting research and testing sessions
  • Utilize experience with information architecture, requirements synthesis, and new product explorations
  • Mentor junior members of the Product team
  • Work with a distributed North American team

Within 60 Days, You'll

  • Understand Sitetracker’s tools, the problems we solve, and the people we solve them for
  • Start formulating user and customer personas and Jobs to be Done statements for your space
  • Design and iterate on ideas with product managers and stakeholders
  • Lead brainstorming and early feature discovery sessions with your product and engineering peers
  • Complete your own audit of you product area and identify areas of improvement
  • Familiarize yourself with Salesforce Lightning Design System
  • Create and own OKRs at the department level

Within 180 Days, You'll

  • Conduct usability testing and research sessions with customers and prospects
  • Stay involved in the development of a feature from conceptualization to code-complete
  • Create final designs that can be put in front of customers for validation
  • Become a trusted partner for your product peer, and our customers
  • Build relationships within our company and with our customers
  • Be able to articulate the value Sitetracker provides our customers and across various market segments
  • Collaborate on improving our design and product processes
  • Ship a new product to all of our customers
  • Contribute to our young design system

Within 365 Days, You'll

  • Become the most vocal advocate for our customers in your product segment
  • Document best practices and educate your team, and the company as to what they are
  • Drive efficiencies in the team by understanding the business needs and engineering constraints
  • Define design standards you’ve implemented in your product area to help scale our designs
  • Drive the product roadmap by actively participating in every phase of the product development cycle
  • Understand application of new technologies to support business processes and overall user experience

(Colorado only*) Minimum salary of $65,000/year + bonus + equity + benefits

*Note: Disclosure as required by sb19-085(8-5-20)

About Sitetracker

Sitetracker was founded seven years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.

However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.

We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.

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