XM is hiring a

Turkish-Speaking Customer Experience Officer

    Reference Number: CCOTR1022

    The position:

    We are looking for a passionate and self-motivated professional to join our Customer Experience Team in Limassol!

    The main responsibilities of the position include:

    · Deal with clients’ inquiries via live chat, email and telephone

    · Perform personal clientele analysis and taking actions as required

    · Handle client inquiries appropriately and ensuring that high level service is provided

    · Promote available products and services to clients

    · Develop and maintain excellent relationships with prospective and existing clients

    · Cooperate effectively with other departments as required

    · Contribute to team effort by achieving targeted results

    Main requirements:

    • Degree in a business-related field

    · Client handling experience in the financial services sector is a definite plus

    • Fluent Turkish speaker with excellent oral and written skills in English
    • Ability to multitask and maintain a high-level of organization

    · Outstanding communication and interpersonal skills

    • Excellent computer literacy
    • Valid work permit required

    Benefit from:

    • Attractive remuneration package plus performance related reward
    • Private health insurance
    • Food allowance
    • Intellectually stimulating work environment
    • Continuous personal development and international training opportunities

    Type of employment: Full time

    Location: Limassol, Cyprus

    Please visit our website www.xm.com/careers to submit your online application for this position.

    All applications will be treated with strict confidentiality!

    Please mention Remote Workers when applying for this remote job at XM. You're helping us to grow! Thank you!
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