Remote Customer Service Jobs
Discover remote jobs for Customer Support Specialists, Customer Success, and related roles in Customer Service
- AgencyAnalytics
Customer Support Specialist
We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital …
- Float
Customer Support Specialist - Americas
Who We Are Float is the world’s leading software for teams to plan their time and, behind it, is a world-class team looking for a Customer Support Specialist (Americas) in Mountain or Pacific time zones ( note: candidates in South America, Canada or Mexico locations only please ) to join us. From New York to the UK, Canada to South Africaour Engineering, Product, Marketing, and Customer Success teams work asynchronously, helping brands such as Airbnb, Buzzfeed, and Ogilvy plan and manage the…
- Follow Up Boss
Customer Success Manager
Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AKST (UTC -9) HST (UTC -10) About the job Do you want to join a passionate team, that works hard to deliver real results for its customers? Customer Success is central to our business as this role helps our customers setup and implement strategies to drive more business for them and their teams. About you You must be Willing to learn and adapt all of the time A people person who is able to build rapport instantly A pro…
- Follow Up Boss
Customer Success Manager
About the job Do you want to join a passionate team, that works hard to deliver real results for its customers? Customer Success is central to our business as this role helps our customers setup and implement strategies to drive more business for them and their teams. About you You must be Willing to learn and adapt all of the time A people person who is able to build rapport instantly A problem-solver who knows how to take a consultative approach to find the best solution Tech-savv…
- Empower Finance
Customer Support Senior Associate
Customer Support Senior Associate Remote in US or Mexico REMOTE – US FINANCE AND STRATEGY FULL-TIME / REMOTE Remote, Mexico or US (Bilingual in English and Spanish) Empower is a fast-growing fintech based in San Francisco. We’re on a mission to expand access to fair credit to give anyone the opportunity to improve their financial security and mobility. Our mission started in the US, but we recently launched in Mexico, our first international market. That mission takes creativit…
- SureSwift Capital
Customer Happiness Specialist
About SureSwift Capital You made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading. At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 140+ people in 15 time zones around the world. While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and…
- MinMaxDeals
Customer Support for B2B sales
MinMaxDeals company is a wholesale distributor of branded cosmetics for e-commerce businesses. We are currently looking for customer support for a full-time job. Go above and beyond to "Wow" our customers. We're searching for those who can engage with our customers and think critically to help customers find the right products, set up their accounts, track down orders, and sometimes get creative with solutions. The IDEAL Candidate knows Shopify and Amazon Platform. Remote position. Work from…
- Trifecta Retail Ventures
Customer Happiness Advocate
Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AST (UTC -4) NST (UTC -3:30) Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you! We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront! As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone. Successful applicants will begin with a two-week r…
- Trifecta Retail Ventures
Customer Happiness Advocate
Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you! We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront! As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone. Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a…
- Hospitable.com
Director of Support
We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it. We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems. Feel free to join in on…
- Rivo
Tier 2 Customer Support
Who we are Hi, it’s nice to meet you! We’re Rivo! A fast-growing software company with a mission to empower entrepreneurs to build awesome Shopify businesses. Rivo apps have been trusted by over 100,000 Shopify merchants around the world—and we’re just getting started. We’re an entirely remote team spread across 7 countries and 20 cities. The company is on a journey of creating an e-commerce platform built around nurturing customer relationships through marketing automation solutions. …
- UMA
Across Community Manager
Across Community Manager What is Across? Across is an optimistic cross-chain bridge protocol that allows users to execute transactions between chains nearly instantaneously. This is accomplished by using an optimistic oracle, bonded relayers, and single-sided liquidity pools. Who is behind Across? Across is built using UMA’s optimistic oracle. Our growing team is relatively small but incredibly mighty, and strives to be an engaging leader in the DeFi community. Where are we headed? …
- Files.com
Customer Support Engineer
Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AKST (UTC -9) HST (UTC -10) World Class Pay and Benefits Starting Salary for a Customer Support Engineer at Files.com is $100,000 per year. We offer raises and equity as you grow in the organization. In-House Training: We will teach you everything you need to know about the Files.com platform to be an effective Customer Support Engineer. And you'll earn your full rate of pay for all training time. Amazing Team and Peer Sup…
- Lumaverse Technologies
Customer Success Specialist
Time zones: EST (UTC -5) Job Description: Customer Success Specialist (TimeTap) About Lumaverse Technologies: Lumaverse Technologies helps nonprofits, businesses, and schools build active communities—our solutions make it easier for members, volunteers, donors, event attendees, and parents to get involved and stay informed. Anchored by SignUpGenius, America’s #1 sign up app, Lumaverse touched over 190M customers last year in our mission to build group technology solutions that light the …
- Goodwall
Partnerships Success Director
Partnerships Success Director Remote Partnerships Job description At Goodwall, we’re on a mission to level the playing field for youth globally. Goodwall’s social platform supports 2m+ young talent aged 16-24 in 150+ countries to develop skills with gamified challenges, showcase skills with a digital profile and connect to learning and earning opportunities from scholarships to jobs. Goodwall’s remote-first team is global and growing. We hire talent wherever the best talent is. Our s…
- HOLT
HOLT GEA - Guest Experience Agent
Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AKST (UTC -9) HST (UTC -10) ART (UTC -3) UTC -4 UTC -4:30 UTC -3 UTC -2 Job description The Guest Experience Agent (GEA) is responsible for making sure that everything is running smoothly and efficiently during their shift as it pertains to our HOLT’s guests in all markets. The Guest Experience Agents handle all guest bookings and provide a 5-Star experience for all HOLT guests. They have to do so while maintaining strong co…
- Salesflow.io
Customer Success Executive, SaaS - EU Remote
Time zones: SBT (UTC +11) GMT (UTC +0) CET (UTC +1) EET (UTC +2) MSK (UTC +3) AST (UTC -4) FKST (UTC -3) What do you think about supporting people and businesses in their growth phase? Is SaaS your cup of tea? Are lead generation and sales topics near and dear to your heart? We’re looking for an ambitious and client-centric Customer Success Manager who excels at building & maintaining long-lasting relationships and understanding how outbound sales work. The customers you build relation…
- Whatnot
Head of Support
Title: Head of Support Location: Remote Whatnot Whatnot (YC W20) is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re one of YC’s top companies and one of the fastest growing marketplaces ever. We’re laser focused on creating an exceptional software company, team, and place to work. You can read our principles here. Our mission: enable anyone to turn their passion into a business and bring people together through commerce. W…
- Paymentology
Technical Implementation Manager
Location: Latin America; 100% Remote Description: Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments. We are looking for an experienced…
- OnlineCourseHost.com
Customer Support Representative For Online Course Platform
For our new course platform, we are hiring customer service representatives to scale our support team. We are looking for someone to start right now. Our platform is new and you will be the first full time customer service representative of the whole company, trained directly by the founder. Our company is starting to get a lot of support requests already, so this is a great time to join the company straight from the beginning, and make a long career with us. Right now, we have a limit…